Careers
Discount Car and Truck Rentals is a renowned industry leader with 300 offices across Canada with new operations opening up in the United States and around the world. As a result of our sustained successful growth, we welcome service driven professionals.
Our Motto "We want your business and we'll come right to your front door to get it"™, represents the company's unique customer service policy. Our customers are picked up and delivered free of charge. This motto is carried through in our commitment to our employees.
According to our company President and Founder, Herb Singer, "We celebrate individuals who go the extra mile and who share our commitment to customer satisfaction". We are committed to developing our staff, providing a challenging environment, opportunities for advancement and a product and service of which they can be proud."
We Believe in Growth and Development
Your learning doesn't end when you join us, we offer ongoing training at our BLUE & GREEN U and at our rental locations. Our training provides you with the tools necessary to equip you for success. This training, coupled with your commitment to perform, will put you on the fast track of a bright future with Discount.
If you want to go the extra mile and be a part of a dynamic team, preview the following career opportunities. Before you know it, you could be in the drivers seat.
Branch Manager
Management Trainee
Service Attendant
E-mail Resume
BRANCH MANAGER
Requirements
- Post secondary education in business preferred
- Minimum of two years experience in the car rental industry and/or retail management
- Driver's license with a clean driving record
- Computer literacy, knowledge of Microsoft Word and Excel
Skills
- Good leadership qualities
- Solid customer service skills
- The ability to work well in a fast-paced and pressure-filled environment
- The ability to organize and set priorities
- Excellent sales capabilities
Responsibilities
- Manage a branch office through team building and motivational techniques
- Achieve monthly targets and coordinate the direct rental sales activities of the branch
- Examine reports (e.g.; fleet inventory, sales and daily reports) to determine the operational activities of the branch
- Direct hiring, coaching and career pathing of employees
- Assist in the development of a strategic business plan including fleet forecasting etc.
- Investigate and resolve any customer service complaints
- Manage the maintenance of vehicles and the movement of the fleet between locations
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MANAGEMENT TRAINEE
Requirements
- Post secondary education
- Two years of customer service experience (part or full time) an asset
- Driver's license with a clean driving record
- Computer literacy
Skills
- Solid customer service skills
- The ability to work in a fast paced environment
- Ability to organize and set priorities
- Ability to handle a variety of tasks simultaneously
- Work as a team player
- Ability to sell
Responsibilities
- Sell Discount's promotions at the counter and on the phone
- Assist the Branch Manager in achieving monthly resale targets
- Use questioning techniques to determine customers' needs and recommend vehicle sizes
- Provide service that "goes the extra mile"
- Participate in overall growth targets of the location based on both external and internal sales
- Open and close rental agreements and complete billing to customers
- Complete insurance authorizations and extensions on rentals
- Provide administrative support including the completion of daily paperwork
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SERVICE ATTENDANT
Requirements
- Driver's license with a clean driving record
- High school graduate
- Customer service experience
- Experience in a retail environment an asset
Skills
- Handle a variety of tasks simultaneously
- Work as a team player
- Ability to clean vehicles quickly and effectively
- Solid customer service skills
Responsibilities
- Play a key role in Discount's day to day operations by being the initial contact in providing customer service through pick-up and delivery of clients
- Required to work as a team player
- Ensure proper vehicle inspection is followed
- Responsible for proper cleaning and maintenance of returning vehicles
- Inform customers of Discount's current marketing and sales promotions
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With us, you'll learn how to achieve personal success by working in all aspects of our operations:
- SALES AND MARKETING
- CUSTOMER SERVICE
- FLEET PLANNING
FINANCIAL AND BUSINESS
It's a challenge that involves hard work, but the rewards can be great. Remember, more than 80% of owner-operators started out as employees of Canada's fastest growing Car and Truck Rental company. If owning your own successful business is one of your aspirations, being an employee at Discount is an excellent way of getting there.
If you are interested in any of the above opportunities with Discount Car and Truck Rentals, please forward your resume (in Microsoft Word, Wordperfect or text format) with a covering letter to:
Human Resources Department
Email: hr@discountcar.com
Discount Car and Truck Rentals
720 Arrow Road,
North York, Ontario
Canada M9M 2M1
Fax (416) 744-9829
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